7d77 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy describes how 7d77 ("the Platform", "we", "us") collects, uses, stores, and protects the personal data of players and visitors who use the 7d77 platform at https://7d77.live. It applies to all users of the platform, including registered account holders and visitors who browse without registering.

7d77 is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust us with sensitive information — including phone numbers and payment details — and we take that responsibility seriously. This policy is written in plain language so you can understand exactly what happens to your data when you use 7d77.

By registering on 7d77 or using any part of the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how 7d77 handles personal data, you should not use the platform. For questions about this policy, contact us at [email protected].

7d77 collects personal data in three ways: information you provide directly during registration and account use, information generated automatically when you use the platform, and information received from payment processors when you make a deposit or withdrawal.

7d77 does not collect your full bKash or Nagad PIN, your national ID number unless specifically required for verification, or any biometric data. We collect the minimum data necessary to operate your account securely and process your transactions accurately.

7d77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent.

• Account Management: To create, maintain, and secure your 7d77 account, verify your identity, and process your login requests.
• Transaction Processing: To process deposits and withdrawals via bKash and Nagad, verify payment references, and resolve transaction disputes.
• Game Delivery: To deliver game sessions, record bet outcomes, calculate winnings, and maintain accurate game history records in your account.
• Customer Support: To respond to your support requests, investigate complaints, and resolve disputes relating to your account or transactions.
• Security and Fraud Prevention: To detect and prevent fraudulent activity, unauthorised account access, bonus abuse, and money laundering on the 7d77 platform.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling and to apply deposit limits, session controls, or self-exclusion as requested or required.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and features of the 7d77 platform.
• Marketing Communications (opt-in only): To send you bonus offers, promotional updates, and platform news if you have opted in to receive marketing communications.

7d77 does not use automated decision-making or profiling that produces legal or similarly significant effects on players without human review. If your account is flagged by an automated security system, a member of the 7d77 team will review the case before any action is taken.

7d77 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing your registration data, transaction data, and game records is necessary to fulfil the contract between you and 7d77 — that is, to provide you with a functioning gaming account.
• Legitimate Interests: Processing data for fraud prevention, security monitoring, and platform improvement is based on 7d77's legitimate interest in operating a safe and fair platform for all players.
• Legal Obligation: In some cases, 7d77 may be required to process or retain certain data to comply with applicable laws, including anti-money laundering regulations.
• Consent: Marketing communications are sent only where you have given explicit consent. You can withdraw this consent at any time from your account settings or by contacting [email protected].

7d77 does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. Their handling of your data is governed by their own privacy policies.
• Identity Verification Services: If you are required to submit identity documents, these may be processed by a third-party verification provider operating under a strict data processing agreement with 7d77.
• Legal and Regulatory Authorities: 7d77 may disclose personal data to law enforcement or regulatory bodies where required by applicable law, a court order, or to protect the rights and safety of 7d77 and its players.
• Technology Service Providers: 7d77 uses third-party providers for hosting, security monitoring, and platform analytics. These providers access only the data necessary to perform their services and are bound by confidentiality obligations.

7d77 uses cookies and similar tracking technologies to keep you logged in to your account, remember your preferences, and analyse how the platform is used so we can improve it. Cookies are small text files stored on your device by your browser.

The types of cookies used on 7d77 include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
• Analytics Cookies: Collect anonymised data about how players use the platform — which pages are visited most, where players encounter errors, and how long sessions last. This data is used to improve the platform and is never linked to your personal identity.

You can control cookie settings through your browser. Disabling essential cookies will prevent you from logging in to your 7d77 account. Disabling analytics cookies will not affect your ability to use the platform but will limit our ability to identify and fix usability issues.

7d77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and legitimate business needs. The general retention periods are:

• Account and Registration Data: Retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction Records: Retained for five years from the date of each transaction.
• Game History: Retained for two years from the date of each game session.
• Support Communications: Retained for two years from the date of the last communication in a support case.
• Identity Verification Documents: Retained for five years from the date of submission or account closure, whichever is later.
• Marketing Consent Records: Retained for as long as you remain opted in, plus two years after you withdraw consent.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account deletion before the end of a retention period, 7d77 will delete all data that is not subject to a legal retention obligation and will restrict access to any data that must be retained.

7d77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 7d77 platform.
• Encryption of sensitive data fields at rest in the 7d77 database.
• Role-based access controls that limit which staff members can access which categories of player data.
• Regular security audits and penetration testing of the 7d77 platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Automated monitoring systems that detect and alert the security team to unusual account activity in real time.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your 7d77 account has been compromised, contact [email protected] immediately so we can take action to protect your account.

As a player on 7d77, you have the following rights in relation to your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request". 7d77 will respond within 30 days.

The 7d77 platform is strictly for adults aged 18 and over. 7d77 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 7d77 or provided personal data to the platform, contact [email protected] immediately. 7d77 will investigate and, if confirmed, will delete the minor's account and all associated data without delay.

7d77 uses age verification measures during registration to reduce the risk of underage access. If an account is found to belong to a person under 18 at any point, the account will be closed immediately, all funds will be returned to the payment source, and the data will be deleted in accordance with this policy.

7d77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes that affect your rights, 7d77 will make reasonable efforts to notify registered players via the contact details associated with their account.

Your continued use of the 7d77 platform after any changes to this Privacy Policy are published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have concerns about any changes, contact [email protected] before continuing to use the platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the 7d77 privacy team through the following channels:

• Email: [email protected] — use the subject line "Privacy Policy Query" or "Data Rights Request" for priority handling.
• Live Chat: Available 24/7 within the 7d77 platform after logging in to your account.

7d77 aims to respond to all privacy-related requests within 30 days of receipt. For complex requests — such as full data access exports or erasure requests involving multiple data categories — we may require up to 60 days and will notify you if an extension is needed.